Terms of service

1. Who we are

AlumaGold ("Aluma", "we", "us") is an independent, player-run service that buys and sells in-game gold and game accounts for WoW Forever. This site is not affiliated with, endorsed or sponsored by Blizzard Entertainment or the operator of WoW Forever. All trademarks and copyrights belong to their respective owners.

2. Who can trade with us

You must be of legal age to enter into a binding agreement where you live, and you are responsible for making sure that trading with us is allowed for you under local law.

3. How agreements are made

This website is for information only. Rates, prices and listings shown here are indicative. A trade is only agreed when we confirm the amount, price, delivery method and payment method to you in writing, on Discord or by email. We may decline any trade.

4. The game's rules and your risk

Game operators usually prohibit real-money trading of gold and accounts in their own terms, and may restrict, suspend or close accounts involved in it. By trading with us you confirm that you have read the game's rules and accept this risk. We cannot control, and are not responsible for, actions taken by the game's operator.

5. Buying from us

• The price confirmed in chat is the price you pay. Any fee added by your payment method is disclosed before you pay.
• Delivery times are estimates based on current stock. We keep you updated in chat.
• You are responsible for giving us the correct server, faction and character name.
• For accounts, you should change all credentials as soon as you receive access.

6. Selling to us

• You confirm that you own the gold or account you sell and that it comes from legitimate play.
• We pay after we have verified delivery, using the payout method agreed in chat.
• We may refuse or pause a trade if we have reason to believe the gold or account is linked to fraud, theft or reversed payments.

7. Things you must not do

• Sell us gold or accounts obtained through hacking, scams, stolen payments or any other fraud.
• Open a payment dispute or chargeback for a trade that was delivered as agreed.
• Impersonate Aluma or anyone else, or harass our team or other customers.

8. Refunds

Refunds are handled under our refund policy.

9. Liability

To the extent allowed by law, our total liability for any trade is limited to the amount you paid us, or that we paid you, for that trade. We are not liable for indirect losses, or for losses caused by the game's operator, third-party platforms or events outside our reasonable control.

10. Changes

We may update these terms. The version that applies to a trade is the one published on the day the trade was agreed.

11. Contact

Questions about these terms: contact@alumagold.com.